Managed Services
Keep Your Operations Running. Optimized, Secure, and Always-On.
End-to-end managed services across IT, cloud, security, and enterprise applications—designed to reduce downtime, improve performance, and support business growth.
What We Do
Operate, Manage, and Continuously Improve Your Technology Landscape
We take ownership of your day-to-day IT operations ensuring systems are stable, secure, and scalable, while your teams focus on core business priorities.
From helpdesk support to infrastructure, cybersecurity, and analytics, our approach is proactive, SLA-driven, and outcome-focused.
Our Managed Services Capabilities
IT Support & Helpdesk
24×5 L1/L2 helpdesk support.
User account management and access control.
Hardware, software, and network troubleshooting.
VPN, remote access, and mobile device support.
Seamless onboarding and secure offboarding.
Cloud & Infrastructure Management
Azure and on-prem infrastructure management.
VM lifecycle management and monitoring.
Network configuration and optimization.
Backup, disaster recovery, and resilience planning.
Patch management and system upgrades.
Cybersecurity & Compliance
24×5 Security Operations Center (SOC).
Threat detection, incident response, and threat hunting.
Endpoint protection and vulnerability management.
Phishing prevention and email security.
Identity, access, and device compliance management.
Enterprise Application Support
AS400 / iSeries system administration.
JD Edwards functional and technical support.
System monitoring, batch processing, and reporting.
Data integrity and integration support.
Microsoft Dynamics 365 Support
User roles, access, and environment management.
Workflow customization and automation.
Reporting and analytics integration.
Data migration and ongoing support.
Data & Analytics (Power BI)
Dashboard and report development.
Data modeling and performance optimization.
Data integration across multiple sources.
KPI standardization and governance.
Self-service analytics enablement.
Platforms & Technologies
Microsoft Azure, Entra ID, Intune.
Microsoft Sentinel, Defender (XDR).
Zscaler (ZIA, ZPA, ZDX).
ServiceDesk Plus, ServiceNow .
Nessus, KnowBe4.
AS400 / iSeries, JD Edwards.
Microsoft Dynamics 365.
Power BI, SQL Server.
Why Tychons?
End-to-end ownership across IT, security, and applications.
Dedicated, multi-functional expert teams.
Strong experience in enterprise environments.
Focus on automation, optimization, and risk reduction.
Scalable engagement model aligned to your business needs.
Engagement Models
Scope Based
Best for well-defined projects
Dedicated Developers
Certified Magento experts as part of your team
Time & Material
Agile approach for evolving requirements
Frequently Asked Questions (FAQs)
Basic setups: 8–12 weeks. Enterprise stores with integrations: 3–6 months.
Pricing depends on catalog size, integrations, design complexity, and performance needs. We provide tailored quotes.
Yes, we handle migrations from Magento 1, Shopify, WooCommerce, and other platforms with zero data loss.
Let’s Simplify and Strengthen Your IT Operations
Partner with Tychons to build a resilient, secure, and high-performing technology environment.